Field Assistant (IDPs) National - Yemen - Aden

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. Currently, RI work in 16 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, Yemen and now OPT, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

About our Country Program/ Regional Programs

RI in the Middle East has programs in seven countries - Iraq, Jordan, Lebanon, Syria, Türkiye, Yemen, and now OPT with a focus on the 4 main RI sectors: WASH, Health and Nutrition, Education and Livelihoods. Relief International has been providing humanitarian aid in Yemen since 2010, offering various services like health, nutrition, water, sanitation, livelihoods, and protection across the country. They focus on helping vulnerable people, including internally displaced persons, returnees, and host communities. RI also provides reproductive health, protection, and gender-based violence responses in specific areas.

Job Profile

The Field Assistant (IDPs) supports the implementation and monitoring of humanitarian activities targeting internally displaced persons (IDPs) under the OCHA-funded project. The position assists with field-level coordination, beneficiary verification, activity monitoring, data collection, documentation, and reporting to ensure that assistance is delivered efficiently, transparently, and in accordance with project requirements.

• Key responsibilities

• Support the implementation of humanitarian activities targeting IDPs in designated locations.
• Coordinate with field teams, local authorities, community representatives, and IDP camp management structures to facilitate project activities.
• Assist in identifying, registering, and verifying eligible beneficiaries in accordance with approved project criteria.
• Support the organization and monitoring of distributions and other humanitarian interventions.
• Monitor field activities to ensure that assistance reaches the intended beneficiaries in a timely and transparent manner.
• Collect, verify, and submit accurate beneficiary data and activity reports to the Project Manager.
• Maintain proper records of field activities, beneficiary lists, distribution documents, and other relevant project documentation.
• Identify and report operational challenges, protection concerns, complaints, and feedback through established reporting channels.
• Support the implementation of accountability to affected populations (AAP) and complaints and feedback mechanisms (CFM).
• Ensure that beneficiaries are treated respectfully, impartially, and without discrimination.
• Adhere to organizational policies, safeguarding standards, confidentiality requirements, and humanitarian principles.
• Perform other relevant duties assigned by the Project Manager in support of project implementation.

• Behavior and conduct

• Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
• Will be a model for ethical conduct standards for other team members.
• Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve.
• Will ensure external stakeholders are aware of RI conduct and reporting mechanisms.
• Report any concerns.

• Management and leadership
• Embrace diversity, and model inclusive and equitable behaviour.
• Ensure safeguarding is embedded in all the work we do
• Be responsible for ensuring a culture and systems in place for reporting
• Report any concerns

1. Person Specification

Skills, knowledge and expertise required for the role.

Essential criteria

• Diploma or bachelor's degree in Social Sciences, Development Studies, Humanitarian Affairs, or a related field is an advantage.
• At least one year of relevant experience in humanitarian fieldwork, preferably in projects supporting internally displaced persons (IDPs) or other vulnerable populations.
• Experience in beneficiary registration and verification, distribution monitoring, field data collection, and activity reporting is desirable.
• Understanding of humanitarian principles, protection, accountability to affected populations (AAP), and the importance of impartiality and non-discrimination.
• Ability to communicate effectively and maintain positive working relationships with communities, local authorities, community leaders, and other relevant stakeholders.
• Ability to support community mobilization, beneficiary awareness, and the identification and reporting of community needs and concerns.
• Good data collection, documentation, and reporting skills, with attention to accuracy and confidentiality.
• Ability to identify field-level challenges, report incidents or concerns through appropriate channels, and support timely problem-solving.
• Flexibility, adaptability, and the ability to work under pressure and in challenging field environments.
• Good written and spoken Arabic; knowledge of English is an advantage.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Commitment to humanitarian principles, safeguarding, prevention of sexual exploitation and abuse (PSEA), confidentiality, and organizational policies.

Safeguarding:

• Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse.
• Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
• All staff are expected to abide by the RI Code of Conduct.
• Recruitment to all roles in Relief International includes criminal records self-declaration, references, and other pre-employment checks, which may include experience and qualifications checks.

1. RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability