Customer Engagement Analyst I

• Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers

• Accepts orders, closes sales, maintains customer records and completes required documentation

• Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems

• May have an assigned product line that may overlap other sales teams' territories

• May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units

• Excellent communication skills

• Proven experience in conducting outbound calls

• Skilled in handling professional business email correspondence

• Proficient in utilizing Salesforce for CRM and sales operations

• Background in sales is preferred

• Strong customer service experience

• Demonstrated experience in account management

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.