APAC RCSC Engineering Specialist (Thai Speaker)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Join our dynamic Customer Support Center Hub in Kuala Lumpur, where your scientific and laboratory expertise directly empowers healthcare providers across the Asia-Pacific region. As an Engineering Specialist, you will act as a primary point of contact for complex customer inquiries, providing first-line application troubleshooting, driving digital tool adoption, and conducting laboratory simulations to ensure seamless diagnostic operations.

You are a customer-centric, analytical problem solver who thrives in an intercultural environment. You communicate complex scientific or technical concepts clearly, adapt quickly to new laboratory diagnostics, and enjoy working collaboratively across diverse teams.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.