Artificial Intelligence Lead - Insurance Domain

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven experience with GenAI and AI/ML applications in Insurance. (Required)

• 8+ years of experience in AI/ML roles with strong applied problem-solving background. (Required)

• 5+ years of experience in Insurance (Life, P&C, Health, or Reinsurance) or insurance technology. (Required)

• Demonstrated experience implementing AI/ML solutions in underwriting, pricing, claims, fraud, or customer analytics. (Required)

• Experience leading large-scale AI programs and managing multidisciplinary teams. (Required)

• Strong understanding of actuarial concepts, risk modeling, and insurance KPIs (loss ratio, combined ratio, retention, claims leakage). (Required)
   

• BSc or MSc degree in Computer Science, Artificial Intelligence, Mathematics, Actuarial Science, Engineering, or related quantitative field. (Required)

• AI/ML, cloud, or data science certifications. (Preferred)
   

• Fluent English and Spanish (Required)
   

• Expert-level knowledge of machine learning algorithms and predictive modeling.

• Strong understanding of GenAI, LLM applications, and prompt engineering in regulated environments.

• Proficiency in Python and AI development frameworks.

• Experience with cloud AI platforms (AWS, Azure, GCP).

• Knowledge of MLOps, model governance, and model risk management frameworks.

• Understanding of actuarial modeling and insurance risk assessment processes.

• Familiarity with insurance regulatory requirements (e.g., Solvency II, IFRS 17, local supervisory frameworks).
   

• Strong strategic thinking and innovation leadership capabilities.

• Excellent communication skills across technical and business stakeholders.

• Advanced analytical and problem-solving skills.

• Experience leading organizational change and AI-driven transformation in insurance environments

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

If this sounds like a role you are interested in, then please apply.