Critical Operations Technician I

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

·         Two or more years of technical training, military training, or workplace equivalency

·         Background in areas of IT, electrical, and/or mechanical

·         Proficiency with MS Office Suite

·         One or more years of work experience in data center environment, NOC, or equivalent

·         BOD OEM (Panduit, Corning), A+, Network+, BICSI Installer I certifications

·         Customer focus with excellent interpersonal skills, and the ability to interface with all levels within the organization.

·         Ability to analyze operations of various systems, determine the cause of problems and malfunctions and take corrective action as required.

·         Strong written, verbal and interpersonal skills.

·         Ability to function in a team environment.

·         The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.

·         Computer skills and familiarity with MS Office, Outlook, and web-based computer applications.

·         The ability to acquire and apply job-related knowledge within set guidelines and expectations.

·         Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting.  Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.