Temporary Assistant Manager- Arnott's Dublin

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• Introduce Red Door Club at every sale
• Colour code diary and make appointments for customers to attend planned activities
• Offer matchmaker and skin scanner service where appropriate
• Maximise ‘hook backs’ to encourage customers to return
• Proactively organise external events to generate business

Business Awareness and Administration

• Support the Account Manager in completing a monthly account business plan to compliment the marketing calendar
• Help to arrange tailored events and on counter activity to ensure business plan is delivered
• Have an awareness of competitor activity
• Support the Account Manager in completing all paperwork and administration required by Elizabeth Arden and the Store accurately and on time
• Maintain stock book and manage stock control systems

• Process new product and promotion orders with the buying and merchandising department

• Ensure the counter is spotlessly clean and well maintained
• Make certain the counter is fully stocked and that all products are stored by category and shade sequence
• Ensure all displays are strictly in accordance with Company Visual Merchandising guidelines and planograms
• Report any snagging issues promptly

Communication

Ensure that you are informed about current and new business initiatives and to provide feedback to the Area Manager and Regional Manager.

• Listen to the consultant hotline and ensure relevant information is fed back to the team

·       Provide regular feedback to your Area Manager and Regional Manager on issues effecting business performance

• Ensure that you read Consult, the Training Manual and Visual Merchandising Guidelines, actioning all relevant points
• Develop and maintain good working relationships with all store based and Elizabeth Arden colleagues

Code of Conduct and Personal Appearance

Adhere to the behaviour outlined in the Consultant Employee Handbook

·       Comply to EA/Store start and finishing times and meal breaks

• Represent the Company image through personal appearance, interpersonal skills and style

·       Comply to the uniform and grooming standards as outlined in the Style & Grooming guidelines

• Ensure that absences are notified on the first day to the Store, your Area Manager and to the HR absence hotline
• Abide by Elizabeth Arden and Store rules at all times

KEY COMPETENCIES

Motivation to Achieve

Sets high goals or standards of performance for self and team

Rapport and Communication

Is aware of the feelings and needs of others and their impact on them. Actions indicate this awareness. Ability to mix easily with other people. Can approach others easily. Effective oral communication and demonstrates ability to listen and pick out important information

Leadership and Management

Planning, Organisation and Flexibility

Establish courses of action for self and or others to accomplish a goal. Implementation of plans. Takes actions to ensure delivery

Impact, Assertiveness and Persuasiveness

Ability to present ideas and facts in a convincing manner and to convince others of a particular viewpoint. Obtains agreement or acceptance of plans or products and creates a good impression on others and maintains that impression

Teamwork

Initiative

·       Experience of working in a sales environment and working to achieve targets

• Minimum 1 year experience in a retail or customer-facing role
• Experience in beauty, skincare or cosmetics is required
• Proven ability to work towards and achieve sales targets
• Strong communication and interpersonal skills
• Flexibility to work retail hours, including weekends and peak periods

• Passionate about skincare and delivering outstanding customer experiences
• A strong communicator who enjoys connecting with people and building relationships
• Results-driven, with a proactive approach to achieving sales targets
• Energetic, enthusiastic and confident in a customer-facing role
• A team player who contributes positively to the counter environment
• Takes pride in representing a premium beauty brand