Bilingual Contact Center Member Relationship Specialist - Part Time 30 Hours

Join Summit Credit Union as a Bilingual Member Relationship Specialist 1- Part Time 30!
Are you passionate about helping people? Do you thrive in a fast-paced, member-focused environment and want to make a real difference—every Saturday? Are you longing to work with a team in person? If so, we want you on our team!

At Summit, we believe in making money management easier, more effective, and—yes—more fun for our members. As a Bilingual CC Member Relationship Specialist 1- Part Time 30 hours, you’ll be at the heart of our mission, connecting with members and building lasting relationships.

• →Serve members with excellence via phone and digital channels—voice calls are your top priority!
• →Build trust and rapport by understanding members’ needs and recommending products and services that strengthen their financial well-being.
• →Solve problems creatively and go above and beyond to exceed expectations.
• →Take ownership of member situations, follow up as promised, and help us continually improve our service.
• →Work every Saturday in a supportive, climate-controlled environment—perfect for those seeking part-time flexibility.

• A passion for service and a knack for building relationships.
• Experience in member service, call centers, financial environments, or sales (at least two years in two of these areas).
• Strong communication skills and the ability to use digital tools and Microsoft Office.
• A team spirit—you’ll collaborate with colleagues and contribute to our positive workplace culture.