Accounts Receivable Specialist

The Role:

In this role, you will be reporting to the Accountant, working closely with the other Accounts Receivable Specialist, along with our Customer Support and Shipping Operations Specialists on cross functional tasks.  This is a terrific opportunity to join a dynamic team and to contribute to an important resource for the scientific community.  You will support the Finance team in monitoring and managing accounts receivable and billing. This is a transactional based position requiring a high degree of accuracy. The ideal candidate is organized, hands on, self-motivated, possesses strong attention to detail in repetitive tasks, and can work independently with focused attention. 

To Succeed in this Role, You Will:

• Process a high volume of daily receivable transactions including bank wires, ACH payments, checks, and credit card payments
• Manage assigned domestic and international collections to reduce outstanding invoices.
• Monitor accounts to identify outstanding and overdue balances and coordinate collection efforts with the team
• Interact with customers by phone, email and Zendesk to resolve billing or payment issues in a professional and timely manner
• Attend monthly Collections Meeting and provide updates to managers on overdue invoices and issues regarding payment delays
• Initiate and lead projects to improve collection processes
• Organize, update, and maintain Accounts Receivable protocols and files
• Work with cross team peers in developing best practices to improve efficiency and productivity
• Generate ad-hoc reports as requested for team meetings

Job Qualifications

• Bachelor’s or Associate’s Degree
• Excellent written and verbal communication skills
• Detail oriented and highly organized
• Possesses strong attention to detail in repetitive tasks
• Ability to multi-task, prioritize, and work efficiently
• Previous Accounts Receivable and collections experience is a plus
• Experience with NetSuite or other web-based accounting software, ZenDesk, Excel and Google Sheets - is a plus

Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law.