Director of Development

Description

· Participate in staff meetings and development activities

· Participate in Level 10 meetings as part of the company’s EOS (Entrepreneurial Operating System) management process. 

· Perform other duties as assigned in support of the mission and priorities of Catholic Charities Diocese of Charlotte

Requirements

 Education

· Bachelor's degree and at least five years of progressively responsible fundraising or development experience; significant relevant experience may substitute for a completed degree. Experience should include fundraising strategy and several areas such as annual giving, stewardship, major gifts, planned giving collaboration, events, or external engagement.

• Develop, implement, and maintain a strategic fundraising plan with goals, audiences, strategies, timelines, responsibilities, and measures of success for annual giving, major gifts, planned giving, external engagement, events, and donor stewardship.

• Establish and monitor revenue, donor acquisition, retention, upgrade, engagement, and stewardship goals; adjust strategies based on results.

• Work with the Statistical Analyst to prepare fundraising reports, forecasts, dashboards, and analysis of donor trends and campaign performance for agency and diocesan leadership.

• Partner with agency leadership and program staff to identify funding priorities, translate needs and outcomes into compelling donor opportunities, and align unrestricted and designated fundraising efforts with strategic and budget priorities.

• Plan and execute integrated annual giving campaigns across direct mail, email, digital and social media, parish communications, events, and other appropriate channels.

• Write and oversee donor-centered appeals, acknowledgments, impact stories, campaign materials, reports, and faith-forward fundraising content.

• Plan, write, and manage the agency-wide donor newsletter, currently published every four months with each edition highlighting the work and impact of a Catholic Charities office or region.

• Partner with the Director of External Engagement to maintain an integrated calendar coordinating Catholic Charities and diocesan communications, campaigns, appeals, newsletters, parish outreach, events, stories, and stewardship.

• Maintain a multichannel stewardship program and timely acknowledgment workflows that recognize donors, demonstrate impact, preserve donor intent, and encourage continued engagement.

• Coordinate stories, photography, design, production, segmentation, and distribution of fundraising and stewardship materials with communications, program, and regional staff.

• Coordinate the agency's major and leadership gifts work, including prospect identification, qualification, cultivation, solicitation, stewardship, moves management, and reporting.

• Collaborate with the Diocese of Charlotte Office of Development to promote planned gifts, endowments, bequests, beneficiary designations, qualified charitable distributions, donor-advised funds, gifts of securities, and other appropriate giving vehicles.

• Build, assign, and maintain actionable donor and relationship portfolios for the Catholic Charities Director of Development, CEO, Deputy Director, Diocese Director of Development, Director of Leadership Gifts, and Regional Directors of External Engagement.

• Establish portfolio expectations, prospect stages, contact strategies, next actions, and regular review practices; conduct and coordinate ethical prospect research to advance relationships.

• Coordinate fundraising and relationship-management activities with the Director of Leadership Gifts, External Engagement Digital Coordinator, Business Operations Administrator, and four Regional Directors of External Engagement.

• Clarify roles, priorities, workflows, communication expectations, and measures of success; provide onboarding, training, tools, coaching, and ongoing support.

• Partner with Regional Directors to strengthen relationships with parishes, Catholic schools, ministries, community organizations, local leaders, volunteers, sponsors, donors, and prospective donors.

• Support fundraising strategy for regional events and other engagement opportunities, including sponsorships, committee and host development, donor follow-up, and post-event stewardship.

• Provide strategic oversight for the accurate, consistent, and effective use of Raiser's Edge NXT as the agency's donor and relationship-management system.

• Work with the Development Office Database Manager to strengthen data standards, dashboards, portfolios, reporting, automation, and processes for recording constituent information, relationships, notes, actions, proposals, preferences, and next steps.

• Train and support staff in using Raiser's Edge NXT tools to manage portfolios, document activity, monitor progress, and maintain accountability.

• Partner with gift-processing and diocesan development staff to improve gift entry, acknowledgments, recurring giving, reconciliation, reporting, data security, donor service, and related workflows.

• Maintain Catholic Charities' Candid and Charity Navigator profiles, coordinating with leadership, finance, programs, and communications to keep program, impact, governance, financial, and organizational information accurate, current, and supportive of donor trust and visibility.

· Onsite, professional office setting

· Regular travel and occasional work beyond the scheduled workweek.