Parts Specialist

• →Help Customers: Assist homeowners, contractors, and service technicians in identifying and ordering the correct window and door parts.
• →Solve Problems: Answer questions, troubleshoot parts issues, and help customers with warranty and service needs.
• →Manage Inventory: Order parts, work with suppliers, maintain accurate records, and keep inventory organized.
• →Learn the Products: Develop knowledge of window and door hardware, components, and how they work together.
• →Support Our Team: Occasionally assist service technicians at customers' homes and jobsites.

• Excellent customer service and communication skills.
• Natural curiosity and an interest in learning how things work.
• Basic mechanical or technical aptitude — you enjoy figuring things out!
• Strong organizational skills and attention to detail.
• Comfortable using computers and learning new systems.
• A positive attitude, dependability, and willingness to learn.
• Valid driver’s license and satisfactory driving record.
• Pass a pre-employment drug test.
• Experience with windows, doors, construction, hardware, or parts inventory is a plus, but not required. We're happy to train the right person!

For more than 30 years, Windows & Doors By Brownell has been a trusted provider of premium windows, doors, and expert installation services throughout Vermont, the Adirondacks, and New Hampshire's Upper Valley. As a 100% employee-owned company, our employees don't just work here—they own a piece of the business. We believe employee ownership creates a culture of accountability, teamwork, and long-term success for our customers and our people. Windows & Doors By Brownell is part of the BMD family of companies, a respected building products organization that has served customers across the United States for more than 75 years.

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.