Product Manager - Insert

Company Summary

BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, and sorters and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space.

Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians. Advancing our clients' operations to meet the demands of the future takes a great team and hard work.

We move quickly to creatively solve problems and implement change. Most of all we cherish our role as a trusted and innovative technology partner. We provide a supportive and inclusive working environment for employees where individuals can thrive, and teams can flourish.

Our BlueCrest culture is reflected by our core behaviors: Innovation, Collaboration, Accountability, Resourcefulness and Enthusiasm (ICARE). It is with these behaviors in mind that we approach every customer, every idea, every product, and every employee, every day.

It is the essence of how we interact and work.  It's how things get done at BlueCrest.

Job Description

We are looking for a motivated and strategic Product Manager to contribute to the development and expansion of our insert solutions in the print and mail industry. In this role, you will connect market needs, customer requirements, and our engineering teams to create innovative products that improve and simplify mail operations.

Key Responsibilities:

• Help define the product roadmap for insert solutions, ensuring alignment with business goals and industry trends.
• Gather and prioritize product requirements from clients, market research, and internal stakeholders.
• Collaborate with engineering, support, marketing, and sales teams to deliver high-quality, market-leading products.
• Conduct competitive analysis and stay current on advancements in mail technology.
• Serve as a subject matter expert for assigned insert products.
• Develop user stories, acceptance criteria, and clearly communicate requirements to development teams.
• Manage product launch activities, including go-to-market strategies, industry events, training, and documentation.
• Monitor product performance, gather customer feedback, and identify opportunities for continuous improvement.
• Explore new growth opportunities in the mail production industry and related adjacent markets.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field; an advanced degree is preferred.
• 3+ years of experience in product or project management with proven success managing the full product lifecycle, from ideation to launch and beyond.
• Strong communication, problem-solving, and organizational skills.
• Proven ability to effectively collaborate with and lead cross-functional teams in a dynamic environment where priorities can change frequently.
• Strong interpersonal skills — collaborative, analytical, and grounded in data and facts.
• Client-facing experience including executive-level engagement and SME-level technical conversations.
• Reside in a commutable distance from Danbury, CT.

Preferred Proficiency:

• Experience in managing vendors and partners with the ability to build and sustain industry relationships.
• Ability to analyze customer data and analytics to solve problems and guide product decisions
• A creative thinker with a curious nature and a mindset to challenge the status quo.
• Self-motivated with the ability to maintain high productivity with minimal supervision.
• Brings something new to the table, whether from another industry or a fresh lens on the market.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field; an advanced degree is preferred.
• 3+ years of experience in product or project management with proven success managing the full product lifecycle, from ideation to launch and beyond.
• Strong communication, problem-solving, and organizational skills.
• Proven ability to effectively collaborate with and lead cross-functional teams in a dynamic environment where priorities can change frequently.
• Strong interpersonal skills — collaborative, analytical, and grounded in data and facts.
• Client-facing experience including executive-level engagement and SME-level technical conversations.
• Reside in a commutable distance from Danbury, CT.

Preferred Proficiency:

• Experience in managing vendors and partners with the ability to build and sustain industry relationships.
• Ability to analyze customer data and analytics to solve problems and guide product decisions
• A creative thinker with a curious nature and a mindset to challenge the status quo.
• Self-motivated with the ability to maintain high productivity with minimal supervision.
• Brings something new to the table, whether from another industry or a fresh lens on the market.