Adult Services Support Coordinator-FUD

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

Using a Housing First approach, Avalon's Support Coordinators provide outreach, intensive case management and housing support services to Avalon tenants and clients. The individuals we serve face many challenges, including mental illness, substance use disorders, and/or chronic medical conditions in addition to chronic homelessness. Our clients live in Avalon Housing units, with private landlords or in public housing located within Washtenaw County.

Support Coordinators collaborate with community partners to coordinate delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of our clients, either through direct service or connections to appropriate resources.

Here are some of the key benefits that Avalon staff receive:

• →Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for individuals and families we serve
• →Ongoing, active outreach to tenants/clients
• →Comprehensive tenant assessments and action plans to achieve goals
• →Ongoing case management for clients, including maintenance of clinical records and progress notes
• →Coordinate FUSE/HUD recertification, including processing income recertifications, communicating subsidy payments between clients and landlords, and tracking annual deadlines
• →Collaborate with property management to coordinate eviction prevention efforts
• →Provide crisis intervention as needed
• →Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
• →Assist tenants in developing basic life skills and activities of daily living, including apartment maintenance.
• →Provide budgeting/financial literacy support
• →Link tenants to employment and skill development opportunities
• →Build community and peer support among tenants, including participation in community programming activities
• →Meet documentation requirements as dictated by program need
• →Effectively build relationships with local community and external agencies

• →Participate in on-call rotation and occasional evening and weekend work as necessary
• →Attend staff meetings, retreats, and professional training sessions

• Bachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experience

• Skilled in crisis response situations
• Strong organizational, verbal, and written communication skills with an enthusiastic commitment to helping those in need.
• Ability to engage hard-to-reach individuals at their current stage of change using harm reduction principles Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with others by talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems.

Job Title: Adult Services Support Coordinator-FUD

Reports to: Adult Services and Outreach Team Lead

Location: This position and office is based in Ann Arbor, MI.

Status: Full-time position, salaried, exempt

Starting Wage: $47,590.00

Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short Term Disability plans, Employee Assistance & Wellness programs

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.