Manager, Legal Claims

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Weekly hours may fluctuate depending on business needs.

We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity will take your career in an exciting new direction with us.   

This is a permanent, full-time opportunity that is available at our Dartmouth office. 

Here, you’ll lead a team of lawyers and help them navigate the ins and outs of their employee experience.  

As your career with us grows, so will your knowledge of insurance and legal claims! Your learning will skyrocket as you coach your team, collaborate with Claims Adjusters on challenging files, and partner with management on strategy and operations. 

• →Oversee the day-to-day responsibilities of a group of in-house Lawyers. 
• →Establish, communicate and measure performance objectives for your team.
• →Focus on employee engagement by analyzing feedback from different sources (one-on-ones, regular team meetings, survey results) to identify strengths and gaps and take appropriate actions.

• →Provide regular and ongoing feedback, mentoring and coaching to your team. 
• →Identify key talent and empower them with meaningful development opportunities that provide maximum value both to their careers and the organization.  
• →Partner with HR to lead the recruitment process for your hiring needs, including interviewing, selecting, and onboarding new employees. 

• →Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information. 
• →Communicate effectively while driving change to help your team adapt to new initiatives, processes, and workflows.

• →Assist with communication with Claims regarding trial discussions and other complex file-related issues. 

• →Conduct regular quality review of your team’s legal files and provide guidance, feedback and training based on the results. 

• →Compile and analyze statistics and reports while monitoring and predicting legal trends. 
• →Use data to drive productivity within your team.

• →Lead or participate in project-based work as assigned by the Director and/or VP Legal Claims. 

• You share Intact’s Values: Integrity, Respect, Customer-Driven, Excellence, and Generosity.
• Your litigation expertise and passion for people development will inspire your team to achieve great things.
• You’ll grow as a people leader as you create an engaging and positive environment for your team that encourages both professional and personal development. 
• You’ll collaborate with our Claims leadership team to ensure quality claims management.
• Your change management experience will help your teams adapt to and navigate the complexities of organizational and process change. 
• You’re a great communicator. Whether it’s a phone call or a presentation, you can do it all and can adapt your approach to your audience.
• Your curiosity, adaptability and industriousness will help us transform the customer experience in our legal sector.  

• An LL.B or J.D. degree.
• Membership in good standing with the Nova Scotia Barristers’ Society. 
• Strong knowledge of the Nova Scotia Civil Procedure Rules, insurance, and related law. 
• Proven project management skills, with experience planning, leading, and successfully executing projects.
• Experience driving change within a team by helping team members understand and adapt to change, while providing support during challenging periods and energizing everyone towards the common goal. 
• Experience leading a large team, including establishing and measuring performance, providing open and honest feedback, and maintaining employee engagement.
• An leadership approach that includes being open and honest, caring for people, driving change, and taking accountability.