Website Producer

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

Upstart’s Brand & Creative team shapes how people discover, understand, and experience Upstart. Our web team brings together design, SEO, content, and production to create useful, engaging experiences that support our brand and business goals.

As the Senior Web Producer at Upstart, you’ll manage web requests across products and stakeholders, turn priorities into production plans, and build and publish pages in WordPress and Instapage. You’ll partner with our Lead Web Designer, SEO / Web Lead, channel owners, and Engineering to keep work moving and balance business impact within the limitations of team capacity. You’ll also coordinate and execute a quarterly landing page testing roadmap in partnership with channel owners and Analytics, developing hypotheses, launching experiments, and sharing insights that improve web performance.

• 5+ years of experience in web production, website management, or marketing web operations.

• Hands-on experience building, updating, and publishing pages in WordPress, Instapage, or comparable CMS and self-serve landing page platforms.

• Experience managing web projects from request intake through launch, including production schedules, cross-functional dependencies, and approvals.

• Hands-on experience configuring and launching website or landing page A/B tests.

• Experience using web analytics or experimentation tools to analyze page performance or test results and produce reports.

• Ability to navigate competing stakeholder needs, explain tradeoffs, and negotiate scope and timing diplomatically.

• Knowledge of conversion optimization and experience translating audience insights, channel goals, or performance data into testable hypotheses.

• Working knowledge of responsive design, accessibility, SEO fundamentals, and web QA.

• Familiarity with Figma, basic HTML/CSS, and headless CMS workflows.

• Experience improving publishing processes, documenting workflows, and managing platform access and governance.

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly 
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy