CCA Facility Lead

About Us
Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.
At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Duties
• Assist patient’s pre and post care by the D.C.
• Take vital signs of patients
• Perform physical therapy modalities as directed by the D.C.
• Accurately and legibly document modalities performed and subjective patient comments on progress notes
• Maintain cleanliness of exam and treatment rooms at all times
• Monitor controls on physical therapy equipment
• Launder towels, gowns, heat pack covers, etc. as required
• Maintain inventory and order supplies
• Assist in general office operations as needed including filing, prepping charts, answering phones, patient registration, posting charges, scanning, cleaning, etc.
• Travels to other locations as directed to maintain adequate coverage for quality patient care
• Assist in maintaining office in neat, clean and orderly fashion
• If considered a Floater or Traveler Certified Chiropractic Assistant (this would be mutually agreed upon), the Employee must travel to all locations within their respective region as needed for coverage
• Attend monthly FL meetings
• Complete Monthly Checklist per Compliance
• Keep the OSHA binder up-to-date
• File incident reports and submit to Corporate
• Perform bi-annual fire drills
• Keep records of incident reports, training certificates, housekeeping spreadsheets, etc.
• Run weekly and monthly double impact metrics to ensure patient compliance
• Perform other duties and assignments as directed and/or as necessary

Minimum Requirements
• High school diploma or GED equivalent
• Chiropractic Assistant state certification required.

Motor Vehicle Report Monitoring
In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued driver’s license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.

Additional Skills/Competencies
• Certification in CPR and/or First Aid. Must be maintained throughout employment
• 1-year experience in an office providing physical therapy and/or chiropractic care
• Tact and skill in patient management
• Excellent communication and organizational skills
• Ability to effectively interact with doctors, patients, and co-workers

Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, crawling, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.