Automotive Parts Advisor

United States·El Cajonmid

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Quick Summary

Overview

Lexus El Cajon is looking for a professional and outgoing Parts Advisor to join us in supporting our dealership staff and customers while assisting us in building and representing the brand.

Technical Tools

Other

Responsibilities

~2 min read

→Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
→Pulls and fills orders from stock.
→Makes sure all internal requests for parts are billed on service repair order.
→Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
→Answers phone calls, providing price quotes and other information.
→Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
→Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
→Notifies all necessary parties when special ordered parts have been received.
→Pulls orders for delivery, making sure all parts are tagged with customer names and job number.
→Follows up on back-ordered parts and replenishes assigned inventory daily.
→Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
→Assists sales representatives with their orders.
→Receives payment from retail customers or obtains credit authorization.
→Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.

What are the requirements for this job?

→Must have 1 - 2 years Parts Experience.
→High level of professionalism
→Excellent oral, written and positive interpersonal communication skills
→Strong customer service
→Ability to work well under pressure
→Computer literacy – (Internet, MS Office)
→Strong organizational and follow-up skills
→Ability to read and comprehend instructions and information
→Excellent problem-solving skills
→Call center experience is a plus, but not necessary.
→Valid Driver's License
→CDK experience Preferred

What We Offer

~1 min read

✓401(k)

✓Dental insurance

✓Employee assistance program

✓Employee discount

✓Flexible spending account

✓Health insurance

✓Life insurance

✓Paid time off

✓Vision insurance

Location & Eligibility

Where is the job

El Cajon, United States

On-site at the office

Who can apply

About this job

Pay per year: $60,000–$85,000 a year; 7% above the $68,000 median for Other jobs on Jobera (128,861 salaries).
Who can apply: United States
Posted: 2 days ago
Employer: has 6 open jobs on Jobera.