Netsuite Application Administrator

IndiaRemoteFull-timemid

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Requirements Summary

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As a NetSuite Application Administrator, you will play a key role in optimizing enterprise business systems and improving Order-to-Cash (O2C) processes within a growing technology environment. You will combine technical expertise and functional analysis to configure, maintain, and enhance NetSuite applications in line with evolving business needs. Working across billing, order management, revenue workflows, and system integrations, you will help improve automation, data accuracy, and operational efficiency. You will collaborate with cross-functional stakeholders to translate business requirements into scalable system solutions while ensuring platform reliability and strong internal controls. The role also involves reporting, troubleshooting, process improvement, and supporting system enhancements from requirements gathering through testing and deployment. This is an opportunity to make a measurable impact on business operations while expanding your expertise in enterprise applications, automation, and integrated business systems.

NetSuite Administration and Optimization: Configure, enhance, and support NetSuite functionality across the Order-to-Cash lifecycle, including customer setup, order management, billing, collections, and revenue-related processes. Maintain custom fields, forms, records, roles, permissions, workflows, and page layouts in accordance with business requirements and internal controls.
Workflow Automation and Process Improvement: Develop and maintain automated workflows using SuiteFlow and, where applicable, SuiteScript. Identify process bottlenecks, system gaps, control weaknesses, and data quality issues, implementing scalable solutions that reduce manual effort and improve operational performance.
O2C Module Management: Optimize and support relevant NetSuite capabilities, including SuiteBilling, Dunning, and Advanced Revenue Management. Assist with month-end and year-end close activities by ensuring system functionality and transactional data support business requirements.
Technical Support and Troubleshooting: Diagnose and resolve technical and functional issues involving NetSuite configurations, workflows, scripts, integrations, and transactional data. Perform root-cause analysis, recommend long-term corrective actions, and support ongoing platform stability through testing, periodic reviews, cleanup, and performance monitoring.
System Administration and Maintenance: Manage user accounts, roles, permissions, configurations, and routine platform maintenance. Help maintain system security, reliability, and compliance with established operational procedures.
Reporting and Analytics: Develop and maintain saved searches, dashboards, custom reports, and SuiteAnalytics solutions that provide operational visibility and support informed business decisions.
Integration Management: Support and monitor integrations between NetSuite and connected business applications, including Salesforce and other upstream or downstream systems, using integration platforms such as Boomi or Celigo. Troubleshoot integration failures, monitor exceptions, and help ensure accurate and reliable data flows.
Technical Documentation: Maintain clear documentation covering integration specifications, field mappings, technical dependencies, system configurations, workflows, and support procedures.
Business Requirements and Stakeholder Collaboration: Gather and document business requirements, translate them into functional specifications, and recommend appropriate system configurations. Collaborate with technical teams and non-technical stakeholders to deliver effective solutions.
Testing, Training, and Change Management: Coordinate or lead user acceptance testing (UAT), support change management activities, and deliver training for system enhancements, new features, and process rollouts.
Audit and Internal Controls Support: Act as a key resource during internal and external audits related to Order-to-Cash processes, helping provide relevant system documentation and supporting the effectiveness of business controls.

Requirements

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Professional Experience: 2–5 years of hands-on experience in NetSuite administration, business systems analysis, or a related enterprise applications role.
NetSuite O2C Expertise: Demonstrated knowledge of Order-to-Cash processes and experience with NetSuite modules and capabilities, particularly Advanced Revenue Management, SuiteBilling, billing workflows, and Dunning.
Configuration and Automation: Proficiency in SuiteFlow, saved searches, custom records, system configuration, and SuiteAnalytics and reporting capabilities.
Integration Experience: Experience supporting, managing, or contributing to system integrations between NetSuite and other enterprise applications. Familiarity with Boomi or Celigo is preferred.
Technical Development Skills: Understanding of SuiteScript 1.0 or 2.x is an advantage, particularly for developing or maintaining custom functionality and automating business processes.
Reporting and Data Analysis: Ability to build meaningful reports, investigate data discrepancies, assess system performance, and use analytics to support operational decision-making.
Troubleshooting and Problem-Solving: Strong analytical skills and the ability to investigate complex system issues, identify root causes, and implement sustainable solutions.
Business Process Understanding: Ability to understand and improve O2C workflows, translate operational needs into technical requirements, and balance process efficiency with data integrity and internal controls.
Communication Skills: Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to business users and collaborate effectively with cross-functional teams.
Project and Change Management: Ability to contribute to requirements gathering, functional documentation, UAT, training, and system rollouts while managing priorities and meeting deadlines.
Preferred Certifications: NetSuite Administrator or SuiteFoundation certification is an advantage.
Preferred Industry Experience: Previous experience in a high-growth technology or Software-as-a-Service (SaaS) company is beneficial.
Multi-Entity Systems: Familiarity with NetSuite OneWorld and multi-subsidiary environments is an additional advantage.
Professional Approach: A proactive, detail-oriented mindset, strong accountability, and a commitment to continuous improvement, collaboration, and reliable system delivery.

What We Offer

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✓Remote Work Opportunity: The position is listed as remote, with the role based in India.

✓Full-Time Employment: Join a technology-focused organization in a full-time business systems role.

✓Career Development: Build expertise in NetSuite administration, Order-to-Cash processes, enterprise integrations, and business systems optimization.

✓Technical Learning Opportunities: Gain hands-on experience with SuiteBilling, Advanced Revenue Management, Dunning, SuiteFlow, SuiteScript, SuiteAnalytics, and integration technologies.

✓Cross-Functional Collaboration: Work with stakeholders across business and technical teams to deliver solutions that support operational effectiveness.

✓Process Improvement Impact: Take ownership of system enhancements and automation initiatives that reduce manual work and improve data quality.

✓Professional Growth: Develop your skills in business analysis, system administration, reporting, integration management, and change delivery.

✓Inclusive Work Environment: Join a workplace that emphasizes equal opportunity, professional integrity, accountability, collaboration, and respect for diverse perspectives.

✓Compensation and Additional Benefits: Salary, healthcare coverage, paid leave, and other benefits are not specified in the provided job description and can be confirmed during the recruitment process.