Remote LTC Pharmacy Order Entry Technician

Symbria Rx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

The primary purpose of this position is computer data entry of prescription orders and medical records.

• Multiple shifts available
• Rotating weekends and holidays. Those hours will depend on needs.
• FrameWorks LTC Experience required, Docutrack preferred

• →Contact physician’s office as needed for refill authorization.
• →Contact client for verification of orders as needed.
• →Process all new and refill prescriptions.
• →Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• →Document correspondence and follow up in the system.
• →Prepare audit sheets and provide feedback to manager.
• →Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• →Initiate and document correspondence and follow up in system.
• →May assist with research of lost or missing orders per internal department requests.
• →May provide backup support to other pharmacy groups based on business needs or production levels.
• →Answer incoming calls promptly and provide high standard of customer service to the client.

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred. 
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

New employees will have 60 days from their hire date to obtain all state-required Pharmacy Technician licenses and six months from their hire date to obtain their Pharmacy Technician National Certification, if they don't already.

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