Critical Operations Technician I

·         Two or more years of technical training, military training, or workplace equivalency

·         Background in areas of IT, electrical, and/or mechanical

·         Proficiency with MS Office Suite

·         One or more years of work experience in data center environment, NOC, or equivalent

·         BOD OEM (Panduit, Corning), A+, Network+, BICSI Installer I certifications

·         Customer focus with excellent interpersonal skills, and the ability to interface with all levels within the organization.

·         Ability to analyze operations of various systems, determine the cause of problems and malfunctions and take corrective action as required.

·         Strong written, verbal and interpersonal skills.

·         Ability to function in a team environment.

·         The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.

·         Computer skills and familiarity with MS Office, Outlook, and web-based computer applications.

·         The ability to acquire and apply job-related knowledge within set guidelines and expectations.

·         Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting.  Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.