Business Manager | S3 | T&O Office – Business Manager | Milton Keynes

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

This role is accountable for managing and delivering financial planning, performance control and governance across the Business Solutions area. You will partner with senior stakeholders to provide insight, challenge and direction that support strategic decision-making, robust financial management and the delivery of optimisation and efficiency initiatives.

We’re shaping the way we work  through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Ownership of budgeting, forecasting and financial planning processes for the business area, ensuring alignment with strategic objectives and financial targets.

• Managing the end-to-end financial performance tracking, including P&L analysis, identification of risks and opportunities, and delivery of clear management insight.

• Developing, maintaining and enhancing financial control and governance frameworks to support accuracy, consistency, compliance and effective decision-making.

• Providing strategic financial analysis, scenario modelling and insight to support investment decisions, prioritisation and business planning.

• Coordinating governance, reporting and stakeholder engagement across teams, ensuring timely delivery of high-quality outputs and alignment on priorities.

• Driving cost optimisation, efficiency and continuous improvement initiatives while supporting the development of strong risk and control practices across the function.

• Ensuring accurate capacity planning and alignment of Workforce Strategy recommendations.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Significant experience in financial management, planning, forecasting and control within a complex business environment, ideally in financial services (Required)

• Demonstrated experience managing budgets, P&L performance, financial reporting and stakeholder engagement at senior level (Required)

• Experience leading optimisation, transformation or efficiency initiatives and improving financial governance frameworks (Preferred)

• Degree in Finance, Business, Economics or a related discipline, or equivalent practical experience (Required)

• Professional qualification such as ACCA, CIMA or equivalent, or progress toward qualification (Preferred)

• Additional training in financial analysis, governance, risk or business management disciplines (Preferred)

• English, fluent written and verbal communication (Required)

• Ability to communicate complex financial information clearly to senior stakeholders and cross-functional teams (Required)

• Additional European language capability (Preferred)

• Advanced Excel and financial modelling skills, including forecasting, scenario modelling and complex data analysis (Required)

• Strong knowledge of budgeting, P&L management, financial control, reporting tools and governance frameworks (Required)

• Experience with financial systems, data quality improvement and performance reporting in a regulated environment (Preferred)

• Strong stakeholder management and influencing skills, with the confidence to challenge constructively (Required)

• Excellent organisation, prioritisation and coordination skills across multiple teams and deliverables (Required)

• Strategic thinking, ownership and the ability to work autonomously while supporting team development (Required)

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

• All candidates must have the right to work in the UK to commence employment with Santander.

If this sounds like a role you are interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.

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