Customer Experience Associate - Softlines Dept- Main Store

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. THIS POSITION IS IN THE SOFTLINES DEPARTMENT AT THE MAIN STORE. YOU MUST ABLE TO WORK ANY SHIFT BETWEEN 8AM-8PM, TO INCLUDE WEEKENDS AND HOLIDAYS. AS A CUSTOMER EXPERIENCE EXPERT IN APPAREL & ACCESSORIES, YOUR EYE FOR TREND WILL HELP OUR CUSTOMERS DISCOVER NEW LOOKS AND BRING THEIR DEFINITION OF STYLE TO LIFE WITH CONFIDENCE. YOUR LOVE FOR FASHION AND EXCITEMENT TO SHARE YOUR APPAREL AND ACCESSORY EXPERTISE AND TIPS WILL HELP OUR CUSTOMERS FIND THE PERFECT OUTFIT FOR EVERY-DAY AND SPECIAL OCCASIONS, WHILE ALSO HELPING THEM FIND THE PERFECT ACCESSORY TO COMPLETE THEIR LOOK. OUR CUSTOMERS WILL FIND IT EASY AND FUN TO SHOP APPAREL AND ACCESSORIES THANKS TO YOUR EXPERTISE AND TREND-SAVVY ADVICE.