15d ago

Guest Relations Associate - Riley - PRN Nights

United States·Indianapolismid

Other

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Quick Summary

Key Responsibilities

Serve as a welcoming and professional representative of the organization. Engage with a large volume of patients, families, and visitors, we average 1,500–2,

Requirements Summary

• High School Diploma/GED required.• Previous concierge level customer service experience preferred.• Previous healthcare experience involving patient/public contact preferred.

Technical Tools

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Responsibilities

~1 min read

→Serve as a welcoming and professional representative of the organization.
→Engage with a large volume of patients, families, and visitors, we average 1,500–2,000 interactions each day
→Utilize computer systems efficiently to access and communicate information.
→Escort patients and family members to various locations throughout the hospital.
→Assist out-of-town and out-of-state visitors by providing information about the hospital, local community, and surrounding resources

Requirements

~1 min read

Strong customer service skills with a passion for helping others.
Flexibility to work at different locations as needed.
Comfortable initiating and engaging in conversations with patients, families, and visitors.
Ability to remain active throughout the shift, including walking approximately 10,000–15,000 steps per day.

Requirements:
• High School Diploma/GED required.
• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.