Associate Director - Light Commercial SIOP

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

The Associate Director – Light Commercial SIOP leads the end-to-end Sales, Inventory, and Operations Planning process for the Light Commercial business segment. This role is responsible for aligning demand, supply, inventory, and financial plans to drive operational excellence, service performance, and profitable growth.

The role partners cross-functionally across Commercial, Operations, Finance, Product Management, and Supply Chain to ensure an integrated, forward-looking plan that supports strategic objectives.

Job Description

SIOP Leadership & Governance

• Lead the development and execution of integrated demand and supply planning strategies
• Own and lead the monthly SIOP cycle, including demand review, supply review, executive S&OP, and consensus planning.

• Establish and enforce standard work and performance metrics across the Light Commercial planning process.
• Serve as the primary liaison between executive leadership and cross-functional teams regarding supply/demand alignment.

• Own the long-range planning process, translating business growth objectives, market trends, product roadmaps, and financial targets into actionable supply chain strategies.

Demand & Supply Alignment

• Oversee demand planning processes in partnership with Sales, Marketing, and Product teams.
• Ensure robust supply planning capabilities across manufacturing, procurement, and distribution networks.
• Balance trade-offs between service levels, inventory investment, capacity, and cost.

Financial & Business Integration

• Integrate financial planning with SIOP to ensure alignment with revenue, margin, and cash flow objectives.
• Translate operational plans into financial projections and risks/opportunities.
• Partner with Finance to support forecasting accuracy and variance analysis.

Team Leadership & Capability Building

• Lead, coach, and develop a high-performing team of ~9 SIOP and planning professionals.
• Build organizational capability in advanced planning, analytics, and scenario modeling.
• Foster a culture of accountability, continuous improvement, and data-driven decision-making.

Analytics, Insights & Scenario Planning

• Enhance Kinaxis adoption initiatives across demand planning, supply planning, inventory optimization, capacity planning, and scenario modeling processes.

• Drive use of advanced analytics to improve forecast accuracy, inventory optimization, and responsiveness.
• Lead scenario planning to evaluate business risks such as demand volatility, supply constraints, or macroeconomic changes.
• Provide actionable insights and recommendations to senior leadership.

Cross-Functional Collaboration

Partner closely with: 

• Commercial teams to align forecasts and promotional plans
• Operations to ensure capacity and production alignment
• Supply Chain to manage inventory and logistics strategies
• Product teams on lifecycle and portfolio planning
• Facilitate executive-level discussions on trade-offs and prioritization.

Continuous Improvement & Digital Enablement

• Champion SIOP process maturity, including implementation of best practices and digital tools.
• Identify and lead initiatives to improve planning cycle efficiency, data quality, and process integration.
• Benchmark against industry standards and drive transformation where needed.

Key Performance Indicators (KPIs)

• Forecast accuracy and bias
• Customer service level / fill rate
• Inventory turns and working capital
• Revenue plan attainment
• SIOP plan adherence
• Scenario readiness and decision cycle time
  

Required Qualifications

• Bachelor's Degree with 10+ years of supply chain and/or SIOP experience 

OR

• Master's Degree and 8+ years of supply chain and/or SIOP experience.
• 8+ years of management and leadership experience to lead cross-department project teams or manage across multiple related departments.
• Ability to travel up to 20% of the time (primarily domestic)
  

Preferred Qualifications

• Experience with planning tools such as SAP, Kinaxis, Power BI
• Experience in both demand planning and supply planning
• Prior experience owning a full SIOP process

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