Ambulatory Informatics Specialist

Provides Cerner Millenium user education and informatics support to physicians and clinic support staff throughout the ambulatory network.  Responsible for participating in the planning, development, training, implementation, evaluation, and maintenance of assigned clinical information systems, and functions as a liaison by supporting additional clinical informatics systems as needed. Responsible for facilitating communication to the clinical end users while working collaboratively and directly with other IT business units.

1.                  Provides EMR training to physicians and clinic support staff according to OneMcLaren training standards determined by job role. Serves as an Informatics Resource to all ambulatory offices.

2.                  Monitors and audits EMR systems to ensure consistency of system usage; conducts follow-up visits to address gaps in learning, monitors EMR system performance. Works with end users to troubleshoot when system errors occur and works with IT applications team on resolution.

3.                  Assists physicians and support staff to improve knowledge of EMR functionality, improve clinical documentation, improve efficiency, and assess workflows.

4.                  Incorporates new curriculum as requested. Identifies learning objectives and cost-effective delivery methods by providing training in a wide variety of settings.

5.                  Provides in-clinic support, working hands-on with physicians and clinic support staff to guide them through system adoption.

6.                  Assists Operational Leaders in planning, coordinating, implementing, and measuring effective use of EMR technology through workflow analysis and structured reporting. Assists in development of operational goals and workflow solutions to reach goals and obtain efficiency.

Required:

• Bachelor’s degree in Information Technology, Business, Education, Communications or related field
• 1 year training experience.
• Ability to travel to all McLaren Regions.

Preferred: 

• 1 year Cerner Millennium/Power Chart experience.
• 1 year IT experience.
• Knowledge of medical terminology.