Car Rental Agent - UIC Arctic Development & Operations

UIC Car Rental is seeking a Car Rental Agent responsible for maintaining the cleanliness and readiness of rental vehicles, assisting customers with reservations and check-ins, and performing basic vehicle servicing. This position also supports administrative functions such as service recordkeeping and weekly financial logs.

Essential functions will include:

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  Clean and detail vehicles; perform regular exterior and interior washes.

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  Refuel returned vehicles and prepare them for next rental.

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  Conduct basic vehicle maintenance (oil/filter changes, minor tire repairs).

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  Check in returned rentals; assist customers with reservations and checkouts

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  Maintain accurate records of vehicle servicing and usage.

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  Support the manager with weekly financial logs for accounting.

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  Unlock and stage vehicles for customers or company use.

Knowledge and Critical Skills/Expertise:

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  Strong hand-eye coordination and attention to detail.

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  Ability to observe and identify vehicle condition and maintenance needs.

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  Capable of working independently with minimal supervision.

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  Reliable, self-motivated, and safety-conscious.

Minimum Qualifications:

• High school diploma or equivalent

• Experience in customer service

• Basic knowledge of oil changes and tire repair/replacement

• Employee must have a valid driver’s license and three (3) year clean driving record.

• Must successfully pass a background check.

Physical and Mental Demands:

• Must be able to lift and carry items weighing 50 lbs or more.

• Requires physical stamina and the ability to perform manual tasks for extended periods.

• Must remain alert and focused while working independently or under time pressure.

Working Conditions:

• Primarily indoor work environment with sustained temperatures around 85°F.

• Occasional outdoor work required in varying weather conditions.

• Must be able to work in cold weather, including during winter callouts.