Director, Competitive Intelligence

Reporting to the Head of Competitive Intelligence, The Director, Competitive Intelligence is a strategic leader and hands-on practitioner responsible for leading ADP's Competitive Intelligence function across Enterprise and International. While accountable for setting the vision, priorities, and operating model for the function and leading a team of Competitive Intelligence professionals, this role also serves as a senior individual contributor, personally driving the most complex competitive assessments, executive briefings, strategic analyses, and cross-functional initiatives. Success in this role requires both strong people leadership and a willingness to independently execute high-impact work that directly influences business strategy and decision-making.

• Develop advanced understanding of competitive technologies and trends in the up market HCM space and become a subject matter Expert (SME)
• Conduct deep competitor assessments – across strategic roadmap, portfolio capabilities, go to market efforts, sales, service delivery and financials – so that the BU can better understand how ADP stacks up and identify opportunities
• Create and maintain competitive intelligence assets with a focus on delivering compelling content and creative storytelling to enable action
• Work cross-departmentally with multiple teams to develop self-service educational content, including delivering competitive training sessions
• Provide informed evaluations of competitors in key strategic dimensions, including technology, product, service, and marketing.
• Manage and develop direct reports and Establish talent, processes, governance, and standards for CI. 

• Excellent leadership, teamwork, communication, and interpersonal skills
• 10+ years of experience, preferably in the HCM or B2B SaaS industry in a competitive intelligence, Market Insights, consulting or Corporate Strategy role
• Well-organized, data driven, and comfortable managing multiple concurrent deliverables
• Ability to identify strategic needs with little direction
• Executive presence to gain the confidence of business leaders.
• Compelling storyteller: Leverages outstanding interpersonal, verbal, written communication, and presentation skills to present views in a persuasive manner, tailored to audience and objectives
• Familiar with the SaaS/enterprise software market; experience with HCM industry internationally is a strong plus

• Strong technical / computer skills including Microsoft Office Suite
• Ability to work effectively in dynamic, team-based environments across multiple functions.
• Ability to build and leverage internal relationships
• Demonstrate credibility as a subject matter expert in insights rooted in knowledge and experience
• Comfort with reading and using financial statements and strong business acumen
• Attention to detail but possessing practical business leverage mindset rather than a technical/academic research mindset
• Self-directed, goal oriented and personally accountable
• Knowledge of competitive and market insights tools Klue, AlphaSense, InfoDesk, MediaRadar, Clozd, Gong, CB Insights, etc.