Specialist, Payment Posting

The RCM Payment Posting Specialist position is responsible for processing all cash receipts, monitoring patient balances and performing all other duties required to maintain accounts receivable records by posting payments on a timely basis.

• Process and enter cash collections from 3rd party plans, patients, and miscellaneous payments for multiple Tax IDs and multiple Cash Accounts
• Develops expertise in payment activity and acts as a department and company resource for questions relating to this activity
• Communicates all system and site issues to their Manager and IT if applicable on a timely basis to allow management oversight and proper resource planning
• Assist in the RPA Patient AR Process to send timely patient statements
• Work hand in hand with the Research and Reconciliation team to ensure payments discovered are posted timely and effectively
• Provide Help Desk support for practice locations for problems and questions related to Payment Posting and Patient AR
• Assist their manager on special projects as needed

• High school diploma or equivalent
• At least one year experience with 3rd party billing including payment posting
• Basic computer literacy including MS Windows, Word and Excel
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
• Must be able to maintain patient and practice confidentiality

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.