Outreach Specialist, Health Homes

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Conduct telephone and online directory searches to secure up-to-date contact information for eligible individuals.
• Educate eligible individuals about the health benefits of the program (i.e., email and/or mail program & enrollment information, make phone calls to individuals, their Health Home providers and family members).
• Schedule appointments between the eligible individuals and the care management team as needed.
• Assist eligible individuals with completing all CAMBA and Health Home enrollment and consent forms.
• Conduct initial needs assessments of clients and clients' families.
• Evaluate actual living conditions of clients through home visits.
• Work with clients to break through barriers to their goals and to assist them in advocating for themselves and in moving toward self-sufficiency.
• Assist clients in completing applications for benefits and entitlements (e.g. Medicaid, etc.), and process applications on clients' behalf.
• Document all interactions with clients via encounter notes in the electronic database.
• Scan and submit client intake records.
• Draft an initial care plan for each enrolled client
• Conduct warm transfer meetings for all new referrals with the assigned Care Coordinator · Enter client data (i.e. client services, progress, outcomes, contact information, etc.) into electronic databases.
• Provide all required information for weekly/monthly/quarterly/annual reports (i.e. client services reports, documentation tracking reports, client contact reports).
• Plan, coordinate and facilitate social/peer support events, including group facilitation of clients.
• Other duties as assigned.

• High school diploma or G.E.D. and at least one year of relevant experience. Minimum

• At least 1 year of customer service or sales experience
• Strong communication and written skills are required
• Computer literacy in Microsoft Office Suite.
• Strong organization, time management, and attention to detail.
• Good communication and interpersonal skills.

• Prefer bi-lingual English and Spanish/Creole

• General pre- and post-employment requirements, such as background checks, education verification, reference checks, and employment verification.
• Must maintain eligibility to work in a Medicaid-funded program and not appear on any federal or state exclusion lists.

Compensation: 40,000 salary

Status: Temp/Seasonal Full Time
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.