AU Event Concierge (018-943)

​​Looking for Filipino (Philippines-based) candidates

We are seeking experienced Event Concierge professionals to support high-profile conferences and events. This role requires hands-on expertise in event management platforms, particularly Cvent and EventsAir, along with a strong background in the events, meetings, and conference industry.

The ideal candidates will have at least 5 years of relevant experience and a solid understanding of end-to-end event coordination, with a focus on delivering seamless delegate experiences and operational support for project leads. This is a great opportunity for individuals who are highly organized, detail-oriented, and confident in managing both systems and delegate engagement.

• →Build and manage event registration websites using Cvent and EventsAir
• →Handle delegate concierge services, including responding to inquiries and providing event-related assistance
• →Delegate Management, including managing registrations on Events Air, invoicing, delegate communication, emails and phone support.
• →Manage and support attendee communications before, during, and after events
• →Cross-check event documentation to ensure accuracy and completeness
• →Compile and prepare event reports for internal teams and clients
• →Support the Project Lead in delivering event requirements, with a focus on enabling more client-facing activities
• →Assist in troubleshooting registration or system-related issues as needed
• →Ensure a smooth and professional delegate experience throughout the event lifecycle

• Must have a minimum of 5 years experience in event management or a related field
• Strong working knowledge of Cvent and EventsAir is required
• Fluent in English (Written & Verbal)
• Experience in conferences, meetings, or corporate events industry is highly preferred
• Travel Management experience including management of hotel room blocks, attrition and liaising with flight providers
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong attention to detail, communication, and organizational skills
• Collaborative mindset, supporting senior project leads and broader event teams
• May support international clients and varying time zones depending on event requirements

Work Arrangement & Expectations:

This is a remote role that will be set up via an Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile