Customer Service Manager
Quick Summary
Frida
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Customer Service Manager is responsible to deliver exceptional Customer Service and uphold company values in the community. To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met.Requirements
~1 min readMatric / Grade 12 / NQF 4 equivalent
12-18 months face-to-face customer service experience
Driver's License
Customer service centric
Self-driven
Basic computer literate (MS Office)
High energy levels
High attention to detail
Ability to think on your feet when resolving problems
Sense of urgency
Professional
Analytical skills
Good communication skills
Responsibilities
~1 min readInformal and formal feedback
Local Newspaper
The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Deliver informal and formal feedback
Manager Customer Complain Chart
Ensure SOPs are adhered to
Provide informal and formal feedback
Provide training on Customer Complaints Chart
Store Audits
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Location & Eligibility
About this job
- Posted
- Today
Listing Details
- First seen
- October 28, 2026
- Last seen
- October 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 49%
- Scored at
- October 28, 2026
Signal breakdown
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