Workplace Ambassador, Reception

You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the

company is vital to your role. As our stakeholders’ first point of contact, you should make

them identify immediately that we are the kind of company they would want to do

business with. Therefore, you must demonstrate high levels of customer service and

integrity, especially in handling enquiries, issues and complaints.

Together with the facilities management team, you’ll help ensure that clients, vendors

and employees enjoy a safe and positive experience. You’ll be trained to follow escalation

and incident reporting procedures, and comply with the firm’s safety guidelines and

strategies.

Your responsibilities also include, but are not limited to: booking meeting rooms;

managing office supplies inventory; handling paperwork on maintenance-related

activities; and updating the phone directory and company brochures. You’ll also be

expected to assist the facilities management team in overseeing contractors on-site and

finding vendors and services.

You should have at least 12 months of experience in a corporate environment,

particularly in reception. An experience in facilities, property management, hospitality or

related field is ideal will go a long way.

Are you a confident, energetic and customer-oriented? Can you interact with stakeholders

across all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well as

superb written and good communication skills.

You should know how to remain calm and professional, and maintain a proactive and

positive attitude, especially in managing multiple operational matters under stressful

situations. You must be able to manage conflicting priorities and apply holistic

approaches for long-term solutions, while complying with the firm’s procedures and

standards.

At JLL, we make sure that you become the best version of yourself by helping you realise

your full potential in an entrepreneurial and inclusive work environment. We will empower

your ambitions through our dedicated Total Rewards Program, competitive pay and

benefits package.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.