Website & Client Area Executive

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide.

From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands.

We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.

We are seeking a detail-oriented and creative Website & Client Area Executive to oversee the day-to-day management, development, and optimisation of our online platforms. This role combines content curation, technical coordination, and cross-functional collaboration to ensure a seamless and engaging digital experience aligned with the company’s brand and strategic objectives.

The successful candidate will be responsible for organising and maintaining multimedia assets, collaborating with design and marketing teams to produce compelling website content, and managing the technical and operational aspects of the client area. You will play a key role in ensuring that the website meets business needs, supports marketing initiatives, and delivers a high-quality user experience.

Working closely with stakeholders across multiple teams—including marketing, design, IT, and product (particularly the slots team)—you will gather insights, support campaign execution, and ensure consistency in messaging across CRM and web channels. You will also monitor user feedback, stay informed on industry trends, and continuously improve website performance and functionality.

This role requires strong organisational skills, technical awareness, and the ability to coordinate effectively across multiple time zones.

• →Curate, organise, and maintain multimedia assets (images, videos, promotional materials)
• →Collaborate with design and marketing teams to create engaging website visuals and graphics
• →Manage website back-office functions, including CMS, databases, and technical components
• →Ensure website alignment with brand guidelines, strategy, and organisational standards
• →Plan, implement, manage, and optimise the client area experience
• →Collaborate closely with the commercial team, supporting them with enquiries and ensuring timely delivery of website and client area requirements
• →Oversee the development, performance, and administration of the client area
• →Gather product information from stakeholders to support marketing campaigns
• →Coordinate with IT to troubleshoot and resolve technical issues
• →Work with PR and Social Media teams to align CRM and website messaging
• →Monitor user feedback and respond to inquiries to improve user experience
• →Stay up to date with industry trends and competitor activity
• →Collaborate across global teams and multiple time zones
• →Support additional tasks within the scope of the role as needed

Technical Skills

• Experience with Content Management Systems (e.g. WordPress, Strapi, or similar)
• Basic understanding of web technologies (HTML, CSS, CMS structures)
• Experience managing digital assets and content libraries
• Understanding of CRM systems and digital marketing platforms

Creative and Content Skills

• Strong eye for design, layout, and visual consistency
• Experience working with multimedia content (images, video, graphics)
• Ability to translate brand guidelines into engaging web content
• Basic knowledge of design tools (e.g. Figma, Adobe Creative Suite) is a plus

Project & Operational Skills

• Strong organisational and multitasking abilities
• Experience managing website operations or digital platforms
• Ability to coordinate across multiple teams and time zones
• Attention to detail and quality control mindset

Communication & Collaboration

• Excellent written and verbal communication skills
• Ability to work with cross-functional stakeholders (marketing, IT, product teams)
• Customer-focused approach to handling user feedback and inquiries

Analytical & Strategic Thinking

• Ability to interpret data and user feedback to improve performance
• Awareness of digital trends, UX best practices, and competitor benchmarking
• Problem-solving mindset with a proactive approach

Additional/Domain-Specific Skills

• Ability to review slot games and translate key features and mechanics into compelling marketing angles and player-focused messaging
• Skilled in interpreting game summary sheets (e.g. RTP, volatility, bonus features) and converting them into engaging game profiles
• Experience creating clear, actionable briefs for content, CRM, and creative teams to support promotional campaigns and launches