Diagnostic Technician

Alexander Dennis is a global leader in the design and manufacturing of double deck buses and is the UK’s largest bus manufacturer.

At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world. To learn more about our Environmental, Social, and Governance (ESG) journey check our website.

Are you ready to embrace the challenge? Come build the future with us and apply directly to your dream job!

As a Diagnostic Technician, you'll play a critical role in ensuring every bus leaves our facility ready for service and built to the highest standards.

Working as part of our Build team, you'll diagnose and resolve complex electrical and mechanical issues across a wide range of vehicle systems, helping support final-stage production and delivery readiness. You'll work closely with Engineering, Production and Final Finish teams to identify root causes, implement solutions and drive continuous improvement in vehicle quality.

This is an exciting opportunity for a highly skilled technician who enjoys solving complex technical problems and wants to play a direct role in delivering world-class vehicles to customers.

We're seeking an experienced diagnostic professional with a strong background in automotive, bus or commercial vehicle maintenance and repair.

You'll have advanced troubleshooting skills, a deep understanding of vehicle electrical and mechanical systems and the ability to interpret complex wiring schematics and technical documentation. You'll be comfortable working with diagnostic software, identifying root causes and collaborating with cross-functional teams to resolve issues efficiently.

We're looking for someone who takes pride in delivering quality work, has a proactive approach to problem solving and is committed to helping ensure every vehicle meets customer expectations.

• Extensive experience diagnosing and repairing commercial vehicles, buses or heavy-duty equipment.
• Strong knowledge of CAN BUS architecture and vehicle network systems.
• Experience performing software updates, calibrations and programming activities.
• Experience with Cummins INSITE diagnostic software.
• Experience supporting final assembly, vehicle commissioning or production environments.
• Knowledge of modern electric, hybrid or low-emission vehicle technologies.
• Experience developing troubleshooting guides, standard operating procedures or work instructions.
• Previous involvement in root cause analysis and continuous improvement initiatives.
• Relevant technical certifications in automotive, diesel, heavy vehicle or electrical diagnostics.