SOC Manager (Secret Cleared)

Accenture Security helps organizations prepare, protect, detect, respond, and recover along all points of the security lifecycle. Cybersecurity challenges are different for every business in every industry. Leveraging our global resources and advanced technologies, we create integrated, turnkey solutions tailored to our clients’ needs across their entire value chain. Whether we’re defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector’s brightest people use the coolest tech to out-hack the hackers and help clients build resilience from within. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.

Passionate about security, love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients’ security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, team-oriented environment. You’re a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems, applications, data, assets and people for Accenture and our clients. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.

The primary objective of the SOC manager is to manage SOC operations for our external clients, in transition of service and/or in the run-phase of the service. This role is responsible to drive the day-to-day SOC operations to defend corporate networks from advanced and targeted attacks by providing threat monitoring and cyber defense services. The SOC Manager will work with the SOC Operations team with a focus on threat identification, incident response, cyber threat intelligence infusion, and mitigations—to ensure defensive resiliency.

• Act as service delivery manager and Subject Matter Expert (SME) to the SOC team during the run phase of the service

• Providing subject matter expertise and guidance on incident response management and coordinating efforts across client and Accenture teams

• Managing escalations, managing Daily Operations, resources, incident management

• Reporting and review of contractual metrics – KPI/SLA

• Implement & support security for client environments including implementation of technological solutions

• Participate in business development activities (including responses to RFP/I/Q)

• Champion continuous service improvement and drive automation efforts

• Contribute to people-related activities, including development, coaching, recruiting, training, and retention. Foster a culture of learning, continuous improvement

• Note: this role requires in-person work in Ottawa most days and will also be on call[

• At least 10 years of experience an information/cyber security role focused on security monitoring and analysis, including management of security operations.

• Preference for experience with Elastic Security.

• In possession of active Level II Secret clearance for the Canadian federal government

• At least 3 years’ experience managing security operations (e.g., SOC, Incident Response, Vulnerability Management, EDR, Cloud Security, Threat Intelligence) with a view to enhancing operational efficiency and threat detection.

• Extensive experience of working directly with client stakeholders as a single point of contact, managing escalations and driving remediation initiatives

• Strong communication skills, including client management, root cause analysis, and tabletop exercises.

• Experience managing contractual reporting (weekly, monthly, ad hoc), presenting findings clearly and professionally to the client as needed.

• Bachelor or college degree in Computer Science, Telecommunications or Information Security or equivalent work experience

• Security Certifications eg CISSP or CISM

• Prior experience working for professional services firms strongly preferred

• Experience with threat hunting and detection engineering (MITRE ATT&CK)

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.