MW Teams Collaboration Engineer

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Quick Summary

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Are you a Microsoft Teams expert passionate about helping global organizations modernize collaboration, voice, and workplace experiences?

We are seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience in Microsoft technologies, collaboration platforms, communications, and enterprise transformations. This role combines deep technical expertise with consulting and customer-facing leadership, helping organizations maximize the value of Microsoft 365 and Teams.

Responsibilities

~1 min read

✅ Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions

✅ Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions

✅ Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness

✅ Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis

✅ Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives

✅ Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives

✅ Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes

Professional Qualifications

15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture
Strong consulting and customer-facing experience
Proven ability to facilitate workshops, deliver technical training, and enable customer success
Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities
Experience engaging executive, business, and technical stakeholders
Advanced English communication skills (written and verbal)

Technical Expertise

Hands-on expertise in:

Microsoft Teams Administration
Teams Policies and Governance
Teams Voice
Direct Routing
Teams Rooms
Microsoft 365 Administration
Identity and Access Management
Networking and Network Readiness
Security and Compliance
PowerShell Automation
Service Monitoring and Operational Excellence

🌎 Advanced English Required

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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