Associate Director - Cloud TechOps & Emerging Technology

Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.   

Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.

Lead cloud architecture governance, technology operations oversight and responsible adoption of emerging technologies across Global Supply Chain. Shape strategy, standards and roadmaps that ensure cloud and technology services are secure, resilient, compliant, cost-effective and aligned with GSC business and Digital & Technology priorities. Act as the architecture authority across cloud platforms, operational services and emerging technology adoption, connecting GSC teams with enterprise functions, cybersecurity, infrastructure and strategic partners. Drive pragmatic innovation, strengthen architecture capability and ensure technology decisions deliver sustainable value across GSC products, platforms and programmes.

• →Define and govern GSC cloud architecture standards, policies, guardrails and reference patterns.
• →Provide architecture leadership and oversight for GSC technology operations, with focus on service resilience, security and operational effectiveness.
• →Act as the primary GSC architecture interface for cloud service providers and strategic operational partners.
• →Identify, assess and prioritize emerging technologies based on business value, risk, maturity and fit with the GSC technology landscape.
• →Define adoption roadmaps and guide-controlled introduction of emerging technologies into GSC products, platforms and programmes.
• →Establish and monitor cloud governance, resilience, disaster recovery, security and compliance expectations.
• →Partner with Enterprise Architecture, infrastructure, cybersecurity, platform and product teams to align strategy and delivery.
• →Provide architecture leadership for cloud cost management and FinOps practices covering approximately $14M in cloud expenditure.
• →Lead architecture capability development within the India Global Capability Centre architecture team.
• →Provide strategic technology recommendations to GSC leadership and architecture governance forums.

• Bachelor's Degree in Cloud Architecture, Computer Science, Information Systems, Technology Management, Engineering, Business Administration, or a related discipline.
• Minimum 12+ years of experience in cloud architecture, enterprise technology, technology operations, or related disciplines.
• Experience in defining, implementing, or governing cloud architecture standards, cloud governance frameworks, and operational controls across an enterprise environment.
• Experience in working with cloud service providers and managing activities related to supplier management, FinOps, resilience, disaster recovery, and IT service management.
• Experience in evaluating emerging technologies through assessments, pilots, proof-of-concepts, or architecture reviews and supporting their adoption across business and technology teams.
• Experience in leading architects or technical specialists through direct people management, technical leadership, mentoring, coaching, or capability-development responsibilities.

• Master’s degree in Cloud Architecture, Technology Management, Computer Science, Information Systems, Business Administration or a related discipline.
• TOGAF or an equivalent architecture certification.
• Azure Solutions Architect Expert or an equivalent cloud certification.
• FinOps Practitioner and ITIL Foundation certification.

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GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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