IT Support Technician

Are you passionate about technology and eager to kick-start your career in IT? We're looking for an IT Support Technician to join our growing team and gain hands-on experience in a dynamic and supportive environment.

In this role, you'll work closely with experienced IT professionals, helping to support business-critical systems, troubleshoot technical issues, and contribute to exciting digital projects. This is an excellent opportunity for someone who is keen to learn, develop new skills, and build a successful career in IT.

• Diploma level qualification in IT or similar.

• A strong interest in technology and problem-solving.

• Good communication and customer service skills.

• A proactive attitude and willingness to learn.

• Ability to work effectively both independently and as part of a team.

• Helping employees with everyday IT issues.

• Logging and following up on helpdesk requests.

• Setting up computers, printers and software.

• Supporting Windows, Microsoft 365 and email.

• Helping with user accounts, passwords and basic connection issues.

• Competitive salary that reflects your experience and contributions. 
• Premium discounts on insurance products, with excess waivers in the event of a claim and credit arrangements for premium payment
• Exclusive discounts on gym membership, retail outlets, etc. 
• Clothing allowance for work attire. 

• Shorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year. 
• Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose. 
• Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law. 

• Comprehensive insurance coverage, including life, personal accident and health insurance. 
• On-site GP clinic available monthly for health consultations. 
• Confidential access to mental health support at company’s expense. 

• Study support, including financial assistance and additional leave for exams. 
• Reimbursement of professional membership fees to support industry involvement. 
• Qualification Allowance, awarded upon completion of certain qualifications. 
• Ongoing training from experienced in-house trainers, and external providers. 
• Online learning resources, including CPD-accredited sessions. 
• Seminar and conference access. 

• Regular social events that bring the team together. 
• Paid volunteering leave to support causes that matter. 
• Opportunities to engage in CSR initiatives and make a positive impact. 

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.