Customer Experience Associate - Electronic Dept - Main Store

United States - Virginia - Fort Leemid

Customer SupportCustomer Service Representative

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Quick Summary

Overview

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,

Technical Tools

Customer SupportCustomer Service Representative

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Requirements

~1 min read

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. THIS POSITION IS LOCATED IN POWERZONE(ELECTRONICS DEPARTMENT)OF THE MAIN STORE. MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 0800-2000 INCLUDING, WEEKENDS AND HOLIDAYS. KNOWLEDGEABLE ABOUT ELECTRONICS PREFERRED OR MUST HAVE BASIC KNOWLEDGE ABOUT COMPUTERS, LAPTOPS, IPADS, TV, ETC. DUTIES INCLUDES; ASSISTNG CUSTOMERS WHILE PROVIDING EXPERT CUSTOMER SERVICE, CASHIERING, ETC. MUST BE ABLE TO MULTITASK.