Assistant Manager, Social Community & Content

• →Community Management: Drive engagement across social media channels via daily moderation and response, including content publishing, customer service, risk mitigation, product seeding, FAQs, etc.
• →Analytics & Reporting: Monitor performance of Elizabeth Arden on social media platforms, delivering actionable insights across owned content, campaign performance and social listening
• →Content Development:
  • →Monthly content calendar creation and distribution
  • →Aid in briefing and development of social assets, partnering with internal creative team, agencies, content creators, writers, designers and more to develop engaging and high-quality content
• →Collaboration: Assist in the coordination with cross-functional and local market teams to aggregate needs and translate them into actionable social assets
• →Influencer product seeding: Assist in identifying key influencers and coordinate a special mailer delivery with the PR team for organic seeding.
• →KPI tracking: Monitor the social media KPIs month over month.
• →Sentiment Tracking: Flag trending or hot button conversations with appropriate teams (ex., customer service, legal, global and local brand marketing, e-commerce, etc.) when necessary and share insight around what may be driving these conversations
• →Trend Monitoring: Demonstrate a strong grasp of emerging platform trends, tools, and competitor strategies, offering top-tier recommendations to ensure the brand remains at the forefront in social

• 2–4 years of social media experience, preferably in an agency setting
• Passion for beauty and skincare, with a strong eye for luxury and visual storytelling
• Proven ability to create engaging, real-time content (e.g., IG Stories, Reels)
• Skilled in community management and navigating sensitive topics with sound judgment
• Ability to embody brand voice across all messaging
• Proficient in social platforms, CMS, and influencer tools (e.g., Hootsuite)
• Strong attention to detail, communication skills, and collaborative mindset
• Creative, proactive, and results-oriented with a keen eye for visual aesthetics

#LI-Hybrid #LI-CG1

The base pay range for this position is $95,000.00 - $115,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.