Shipping Manager

IEM is currently seeking a Shipping Manager for our San Antonio, TX location and will report into the Logistics Manager.

• →Lead the daily outbound shipping operation, including staging, packing, loading, and dispatch of finished electrical equipment so orders leave on the promised date.
• →Operate a forklift to stage, load, and unload finished equipment and materials, including trucks at the dock.
• →Direct the dedicated drivers who move product with pallet jacks. Assign work, set schedules, coach them, and keep them working safely.
• →Work with the Logistics Manager to book and manage carriers and freight brokers for flatbed, truckload, and less-than-truckload shipments, including pickup times and special handling needs.
• →Enter shipping information into the computer system and keep order and inventory status accurate and up to date.
• →Prepare and review shipping paperwork, including bills of lading, packing lists, and commercial invoices, and support customs paperwork for shipments that cross the border.
• →Keep shipping records organized and easy to find, including signed delivery proof, packing lists, and damage reports.
• →Partner with Production, Production Planning, and Quality to confirm when equipment will be ready to ship, and give early notice to customers and internal teams when dates change.
• →Make sure large and heavy equipment is crated, blocked, braced, and secured correctly to prevent damage in transit.
• →Enforce plant safety rules and safe use of forklifts, pallet jacks, overhead cranes, and other material handling equipment.
• →Track on-time shipments, freight cost, and damage claims, and report results to the Logistics Manager.
• →Resolve carrier problems, shipping errors, and freight damage claims quickly and keep customers informed.
• →Help plan and set up the shipping area, layout, equipment, and work routines for the new manufacturing plant as it comes online.
• →Flexible and adaptable team player who operates with agility and resourcefulness and thrives in an often-changing environment. You will be operating with a start-up mindset and must be willing to help wherever needed - "not my job" is an unacceptable response.

A hands-on shipping leader who is comfortable on the dock and at a desk. You keep a steady eye on safety, take pride in getting orders out on time and undamaged, and enjoy building a new operation from the ground up.

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field, or equivalent hands-on experience
• 5 or more years of experience in shipping, warehouse, or logistics work in a manufacturing setting, including at least 2 years leading a team
• Experience shipping large, heavy, or oversized equipment by flatbed, truckload, and less-than-truckload carriers
• Working knowledge of bills of lading, freight classes, DOT shipping rules, and import and export paperwork
• Comfortable entering data and keeping records in an ERP system and Microsoft Excel (Infor SyteLine is a plus)
• Forklift experience with a current certification (or the ability to get certified), and working knowledge of OSHA safety rules
• Experience leading team members who work with pallet jacks and other material handling equipment
• Strong communication skills with the ability to work well with carriers, customers, and teams across the plant
• Experience in electrical equipment, switchgear, or similar heavy manufacturing is a plus
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

• Activities:  Frequent standing, walking, bending, and reaching on the shipping dock and plant floor. Regular forklift operation, plus desk and computer work for data entry and records.
• Lifting: Occasionally lift and carry up to 50 lbs. Heavier items are moved with a forklift, crane, or help from the team.
• Vision: Close vision to read paperwork and screens, plus distance vision and depth perception to oversee dock and truck loading safely.

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