Systems Coordinator

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Assisting in the installation, maintenance, and general support of systems. Assisting users with questions or problems. May help perform system backups and recovery and install new software. Troubleshooting and maintaining automated systems within a distribution warehouse facility, including Locus robots, baler systems, and other facility equipment, while ensuring all work is performed safely and correctly. The role also includes general facility maintenance, installation, and repair.

Position: Systems Coordintor
Shift: 1st
Hours: 8am-6pm
Days: Monday-Thursday
Pay: $21.50 per hour

Required Qualification: A minimum of 1 year experience working in a WMS such as Manhattan, Blue Yonder, etc...
Preferred Qualification: Minimum of 1 year experience with troubleshooting, ticket submission, and escalation regarding warehouse tech equipment

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities
Grow your skills. Shape your world.

Role Purpose:

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities:

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience:

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience

Our Organization is an equal opportunity employer.

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