Concierge

The Dartmouth Group is hiring a full time, front desk Concierge to support its condominium community in east Boston, MA.

Work hours are: Monday - Friday, 7am - 3pm.

Daily responsibiliites:

• Meet and greet homeowners, visitors, guests, contractors and vendors.
• Manage foot traffic in and out of the building.
• Walk and inspect lobby and common areas. Maintain cleanliness and order.
• Monitor security cameras.
• Receive, sort, log, and distribute mail, packages, and deliervies.
• Manage the Sign in and Sign out Log for packages, deliveries, keys, and FOBs.
• Activate and issue key FOBs.
• Manage phone and emails.
• Data enter.
• Assist in scheduling, coordinating, and assisting contractors and vendors onsite.
• Proactively identify, address, or report any safety concerns, maintenance issues, or irregularities within the common areas.
• Promptly communicate observations, incidents, and items requiring attention to management or a supervisor.
• Take ownership of the appearance and condition of lobby and amenity spaces, ensuring a welcoming environment for residents.
• Proactively problem solve, maintaining strong multitasking skills, and adapting quickly to changing priorities.
• Other duties as requested.

Hourly pay rate: $25-$27.

• High School Diploma or GED Required.
• 2+ years of concierge or in-person customer service experience.
• Excellent communication skills, written and spoken.
• Customer service focused and team oriented.
• Self-motivated, proactive, takes the initiative, with strong follow-up skills.
• Manage multiple projects at the same while maintaining positive and professional dispositon.
• Time management and time critical prioritization skills

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