Tier 3 IT Support Specialist (EUC)

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Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

Serving as the Subject Matter Expert (SME) to diagnose and resolve high-impact, complex technical problems, including network outages, server failures, and application malfunctions.

Requirements Summary

Authorized to work in the United States (US Citizen or Green Card holder) Experience: 3 to 5+ years of experience in IT Service Desk support,

Technical Tools

Customer Support SpecialistCustomer

Responsibilities

~1 min read

→Microsoft Certified Systems Engineer (MCSE)
→CompTIA Server+
→Network+
→Security+
→OR Vendor-specific certifications (e.g., Cisco, VMware).

$30.00/Hour (Plus Benefits)

ONE of the following:
- 7:00AM-4:00PM OR
- 8:00AM-5:00PM

Hybrid (3 days on-site / 2 days remote)
Office Location: Dallas, TX

What We Offer

~1 min read

✓Low Cost Health Insurance (after 90 days Full Time)

✓Paid Vacation (Accrual begins immediately - Available After 90 days Full Time)

✓Paid Company Holidays

✓Education (Tuition Assistance, Student Loan Reimbursement or Professional Development)

✓Individual Mentor

✓401k Retirement Savings

Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve. We are in the business of creating dynamic partnerships that transform lives.

USD $30.00 - USD $30.00 /Hr.

Location & Eligibility

Where is the job

Not specified

Location terms not specified

Who can apply

About this job

Pay per year: ≈ $62,400 a year; 69% above the $36,920 median for Customer Support Specialist jobs on Jobera (1,573 salaries).
Who can apply: United States
Posted: 2 days ago
Employer: has 13 open jobs on Jobera.