Clinical Case Manager Behavioral Health SNP

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Are you a licensed behavioral health clinician who enjoys complex case work, meaningful member relationships, and the flexibility of working from home? Join a collaborative care management team where your clinical expertise directly improves outcomes for members nationwide.

• →Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs
• →Develop, implement, and monitor individualized care plans in collaboration with members and providers
• →Coordinate care with medical and behavioral health professionals to ensure high‑quality, cost‑effective outcomes
• →Provide crisis intervention, timely referrals, and follow‑up support when clinically indicated
• →Use motivational interviewing and coaching to engage members and promote sustainable health behavior changes
• →Identify quality of care concerns and escalate appropriately
• →Maintain accurate, timely documentation in compliance with regulatory and accreditation standards

• Active, unrestricted independent clinical license in your state (LCSW Licensed Clinical Social Worker, LSW Licensed Social Worker, LISW Licensed Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LPC Licensed Clinical Professional, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
• 3+ years of post‑master’s direct clinical experience
• 3+ years of strong knowledge of mental health and substance use disorders
• 3+ years of experience with crisis intervention and motivational interviewing
• 3+ years of case management experience
• Ability to multitask in a fast‑paced, telephonic work environment with strong technical skills

• Crisis intervention skills preferred managed care/utilization review experience preferred
• Case management and discharge planning experience preferred
• Managed care/utilization review experience preferred

• Motivational Interviewing

• Master’s degree in social work or counseling required

• 100% remote within the U.S.
• Predictable weekday schedule with no weekends or holidays
• Clinically meaningful work with strong interdisciplinary support
• Opportunity to influence quality care on a large scale

Ready to bring your clinical expertise to a role that values balance, impact, and professional growth? We’d love to hear from you.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.