Assoc Director - Analytics And Decision Intelligence

Join AT&T and reimagine the communications and technologies that connect the world.  The Technology Services organization is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won't just imagine the future, you'll create it.

Our organization brings together data, analytics, artificial intelligence, and technology to help leaders and teams better understand complex infrastructure environments and make informed decisions.

The Analytics & Decision Intelligence team transforms trusted enterprise data into meaningful insights and intuitive experiences. Our work spans business intelligence, advanced analytics, applied data science, AI-enabled decision support, visualization, and modern digital experiences, with a focus on infrastructure across multi-cloud and hybrid environments. We help users understand areas such as reliability and operational health, cloud cost and FinOps, technology lifecycle and end-of-service-life (EOSL), incident management, capacity, and other infrastructure-related risks and opportunities.

• →Lead and develop multidisciplinary teams spanning business intelligence, analytics, applied data science, AI-enabled solutions, and front-end/product engineering.
• →Partner closely with data and platform engineering teams within the organization to transform governed data, metrics, semantic capabilities, and APIs into accurate, traceable, and trustworthy user-facing insights and experiences.
• →Own the strategy and delivery of analytical products, insights, and decision-support experiences focused on infrastructure, cloud, reliability, FinOps, technology lifecycle, and operational performance.
• →Partner with stakeholders to translate complex infrastructure and technology questions into meaningful analytics, visualizations, recommendations, and product capabilities.
• →Lead development of intuitive dashboards, analytical applications, conversational experiences, and other ways for technical and executive users to explore and understand complex information.
• →Drive practical adoption of AI and advanced analytics to identify trends, anomalies, risks, opportunities, and drivers that improve technology and operational decision-making.
• →Lead organizational priorities, roadmaps, talent development, and delivery while fostering a culture of curiosity, innovation, technical excellence, and measurable business impact.

• 5+ years of experience in analytics, data science, software engineering, business intelligence, digital product development, technology leadership, or related fields. Prefer 10+ years.
• Demonstrated experience leading multidisciplinary technical teams, developing talent, and delivering capabilities within complex enterprise environments.
• Strong understanding of modern analytics, business intelligence, visualization, and the design of effective data-driven user experiences.
• Working knowledge of applied data science, including statistical analysis, forecasting, anomaly detection, pattern identification, or related analytical methods.
• Understanding of modern AI and generative AI and how these technologies can support analytics, knowledge discovery, decision-making, and user experiences.
• Strong product and customer orientation, with demonstrated ability to translate ambiguous business or technology problems into prioritized, actionable solutions.
• Strong communication, collaboration, and stakeholder-management skills, including the ability to explain complex analytical and technical concepts to senior and executive audiences.

• Experience leading enterprise analytics, business intelligence, AI, decision intelligence, data science, or digital product organizations.
• Experience in IT infrastructure management, cloud infrastructure, technology operations, or a related infrastructure domain, with familiarity in areas such as reliability, FinOps, technology lifecycle/EOSL, incident management, capacity, or operational health.
• Experience with multi-cloud environments and platforms such as Microsoft Azure, AWS, and related enterprise infrastructure and analytics ecosystems.
• Experience with analytical platforms such as Microsoft Power BI/Fabric, Snowflake, Databricks, or comparable enterprise technologies.
• Experience designing analytical products for executive and technical audiences and translating complex operational data into clear, actionable insights.
• Experience with generative AI, conversational analytics, natural-language data experiences, AI agents, data visualization, or modern analytical user experiences.
• Bachelor’s degree in Computer Science, Data Science, Analytics, Engineering, Information Systems, or a related technical field desired

#LI-Onsite Full-time office role.

Ready to join our team?

Apply today.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.