Customer Service Representative

United States·Buffalomid

Customer Support SpecialistCustomer

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Quick Summary

Requirements Summary

$45,000 - $55,000 base + commissionBENEFITS: Travel expenses 401(k) with company match Health insurance (majority paid by company) Medical Expense Reimbursement Pla

Technical Tools

Customer Support SpecialistCustomer

H&K Equipment is the premier dealer of forklifts, container handlers, railcar movers, utility vehicles, and more in Pittsburgh and the greater tristate area. Headquartered minutes from downtown Pittsburgh and with additional facilities in West Virginia, we sell, rent, service, and rebuild the most unique selection of custom and heavy-duty material handling equipment in the industry. Our technicians and in-house capabilities enable us to tackle jobs that no other shop can handle.

We are currently seeking an experienced Customer Service Representative who will help grow our established forklift truck territory and expand our parts, service, rental and sales presence in the Western, NY market. The position requires a self-starter to further cultivate, expand, and support an established customer base through after-market sales of parts and service, while working closely with our equipment sales force and operations personnel in fulfilling demand.

The ideal candidate will have sales experience, be mechanically inclined, possess strong organizational skills and thrive in a team environment.

RESPONSIBILITIES

Develop and execute market strategy
Attain and or maintain desired market position with assigned territory accounts
Make necessary sales and support calls, presentations, and communication of issues between corporate, retail network and customer
Increase aftermarket equipment sales and profits
Must be able to effectively identify, communicate and work through customer problems, issues, and opportunities
Call on current as well as potential customers
Develop strategic plans and work with local management to ensure growth of assigned service accounts including rental customers
Consistently deliver timely follow-up with customers, managers and staff making communication a top priority

REQUIREMENTS

Customer service is a primary personal priority
Results-driven
Ability to multi-task and juggle competing deadlines and priorities
Excellent communication and follow-up skills
Proficient in Microsoft Word and Excel
Experience in cold call sales is a plus
Experience in material handling equipment sales is preferred

Salary: $45,000 - $55,000 base + commission

BENEFITS:

Travel expenses
401(k) with company match
Health insurance (majority paid by company)
Medical Expense Reimbursement Plan
Dental insurance
Vision insurance
Life insurance

ABOUT US
H&K Equipment is the founding member of the Forged Industrial Group, a growing network of four operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies’ primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment. From the nation’s busiest ports, to its largest mills, to its biggest infrastructure projects, you’ll find our equipment wherever you find materials on the move. Learn more about the power of our teams at hkequipment.com.

We are an equal opportunity employer.

Location & Eligibility

Where is the job

Buffalo, United States

On-site at the office

Who can apply

About this job

Pay per year: $45,000–$55,000 a year; 35% above the $36,920 median for Customer Support Specialist jobs on Jobera (1,465 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 10 open jobs on Jobera.