Integrated Care Coordinator (Chinese & Russian Speaking)

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management services, and in-home medical services through our House Calls Division, Intention Health Care. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

• →Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
• →Coordinate services across Intention's integrated clinical divisions including urgent care, primary care, and specialty services
• →Facilitate smooth transitions between care settings including telehealth, in-person medical visits, and home care through Intention Health Care

• →Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
• →Monitor patient adherence to care plans and adjust interventions based on outcomes

• Conduct initial assessments to identify patient needs, preferences, and barriers to care
• Perform community outreach to engage underserved populations in the Bronx
• Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
• Support patients in navigating community resources and social services throughout New York City
• Advocate for patients within the healthcare system to ensure access to appropriate service

• High School Diploma
• 1-2 years of direct patient care experience
• Experience in Care Coordination or Case Management
• Experience with Remote Patient Monitoring
• Familiarity with Electronic Health Records (EHR)
• Previous experience in outreach, community engagement, social services, or related field

• Bilingual: Fluent in Chinese or Russian (Highly preferred)
• Excellent communication and public speaking skills
• Ability to work independently and travel within the Bronx
• Knowledge of community resources and services in New York City
• Strong organizational and time management skills
• Cultural sensitivity and ability to work with diverse, underserved populations
• Proficiency in motivational interviewing and health coaching techniques

• Intention Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.