Admissions Coordinator II

Job Summary

Somerset Community College is accepting applications for an Admissions Coordinator II position. This position’s primary responsibilities are to provide quality customer service to current and prospective students in support of the Enrollment Management department.

Job Duties:

• Admissions Processing: Oversee application processing for all incoming student populations—including traditional, high school dual-credit, and Fire/Rescue programs. Run online application rosters, apply account holds and indicators, triage transcripts, print correspondence labels and letters, process incoming documents, and manage admissions acceptance packets.
• Laurel Campus Front-Line Support: Serve as a primary on-site resource at the Laurel Campus, providing foundational student support and guidance across topics including application and admissions completion (transcript ordering), basic financial aid inquiries (such as FAFSA completion), and initial academic advising scheduling.
• Front Window & Customer Service: Act as a key customer service representative by providing backup support at the front window, welcoming and greeting visitors, actively listening to student requests, and efficiently directing them to the appropriate resources or departments.
• Data Tracking & Special Populations: Maintain tracking spreadsheets for specialized student categories, including posted applications, suspended files, and financial aid ineligible programs.
• File Evaluation & Problem-Solving: Utilize critical thinking skills to analyze student educational history and program plans, evaluate admissions files, place necessary holds, and resolve issues that arise throughout the enrollment process.
• Outreach & Recruitment: Participate in on-site visits and community outreach events to assist prospective students hands-on with the application process.
• Other Duties as Assigned: Perform additional tasks and support departmental goals as required.

Minimum Qualifications:

Associate's degree and one to three years related experience or equivalent. 

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.