Business Intelligence Analyst - Operation Performance Analytics

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We're looking for a Business Intelligence Analyst to join our growing Operation Performance Analytics (OPA) team, where collaboration, creativity and high impact projects are at the heart of our mandate.

OPA is a national analytics team dedicated to delivering insights and analysis that support Intact Insurance in enhancing operational excellence, driving productivity, fostering growth and elevating service quality across underwriting teams.

• →Collaborate in defining business requirements and develop relevant KPIs aligned with objectives.
• →Apply best practices in data preparation to ensure data quality and usability. Deliver high-quality and robust code.
• →Select appropriate ways to build the metrics based on the context. Formulate clear and testable hypotheses prior to execution.
• →Develop and execute data validation processes for developed KPIs, to ensure the accuracy, completeness, and reliability of metrics.
• →Provide technical support to the team throughout the development cycle of metrics and for related analyses.
• →Actively participate in knowledge sharing and apply learnings to improve outcomes. Advise and contribute to the optimization of team processes.
• →Ensure transparent and effective information sharing within the team and with stakeholders.

• Bachelor’s degree in data-related field (i.e., Business intelligence, Mathematics, Science, Statistics, Computer Science, etc.), or any combination of equivalent education and experience.
• 3+ years of relevant work experience.
• Strong knowledge of programming languages (Python, SAS an asset) and understanding of underlying data pipelines and workflows.
• Excellent time management and organization skills, managing competing priorities to meet deadlines.
• Ownership and accountability for deliverables.
• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.