Guest Services

This position serves as the first point of contact for the organization, managing incoming communications and visitors while providing essential administrative support. The role requires excellent customer service skills, attention to detail, and the ability to handle various clerical tasks efficiently.

• Greeting and directing clients, guests, and visiting employees

• Answering incoming calls and directing them to appropriate associates

• Managing visitor tracking, including vendors and guests

• Handling parking and vehicle logs, security access cards, and keys

• Assisting with employee on-boarding/off-boarding processes

• Managing incoming and outgoing mail and packages

• Supporting the annual management plan by meeting key performance indicators

• Performing various facility management assignments as directed

• Minimum 2 years of customer service-related experience

• Proficiency in a range of information technology tools and platforms

• Excellent organizational and communication skills (oral and written)

• Fluency in English

• Ability to perform minimal physical activity such as walking and carrying small packages
   

• Experience in a corporate reception or administrative role

• Familiarity with visitor management systems

• Knowledge of basic office management procedures

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.